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Privacy Policy

At Vitalia Health, Sleep and Wellness, we respect your privacy and are committed to protecting the personal data we collect through our website: https://Somnox.com. This Privacy Policy describes what information we collect, the purposes of its processing, the security measures applied, and the rights you can exercise as the data subject.

Responsible for processing your data

Vitalia Salud Sueño y Bienestar

Adress: Carrer Sant Antoni Maria Claret, 167 - Pabelló Sant Manel
08025, Barcelona

Email: info@somnox.com.es

Telephone: +34 617 49 88 51

Data we collect

The data we process is that which the user provides voluntarily and directly when interacting with the Site, including when:

  • Complete contact or inquiry forms.

  • Request information about products or services.

  • Start a registration or appointment scheduling process.

The data may include:

  • Full name

  • Email

  • Telephone

  • Messages, comments, or information included in forms

Additionally, the Site may collect technical data such as IP address, browser type, device and browsing data, which are not used to identify the user by themselves, except in cases required by law.

Purposes of the treatment

We use the data to:

  • Attend to and follow up on contact requests, inquiries, or appointments.

  • Provide information about products and services.

  • Manage the business or service relationship when applicable.

  • Comply with applicable legal obligations or regulatory requirements.

We do not use the data for other purposes without first obtaining the consent of the data subject.

Legal basis for processing

The treatment is based on:

  • The consent given by the user when submitting forms or requests.

  • The execution of a contractual relationship when the provision of a service is formalized.

  • Compliance with applicable legal obligations regarding the protection of personal data and electronic commerce.

Use of cookies

The Site may use cookies and similar technologies to enhance your browsing experience. You can manage your preferences through your browser. For more information, please see our Cookie policy.

Data retention

Personal data will only be kept for as long as necessary to fulfill the purposes described, or for the periods required by applicable regulations.

Security measures

We implement technical, administrative, and organizational controls to prevent unauthorized access, loss, alteration, disclosure, or destruction of personal data.

Transfer to third parties

We do not share data with third parties, except when:

  • It is indispensable to fulfill a legal obligation.

  • It is necessary to provide the requested service.

  • Suppliers intervene who act under our instructions and with confidentiality agreements.

Rights of the holder

The user may exercise the following rights:

  • Access

  • Rectification

  • annulment

  • Opposition

  • Limitation of treatment

  • Portability (where technically applicable)

To exercise these rights, you must send a request to the contact email address, attaching official identification and specifying the right you wish to exercise.

Changes to this policy

Vitalia Health, Sleep and Wellness reserves the right to update this Privacy Policy. The current version will always be the one published on the Website, indicating the date of the last modification.

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